FAQs

Frequently Asked Questions

G2YO is an online platform offering digital game keys, software licenses, VOD accounts, and gift cards for all major platforms and devices worldwide.

An offline Steam account is a pre-purchased or pre-owned Steam account that provides access to a specific game or set of games, but with the restriction that the user can only play them in offline mode.

• What does this mean? When you buy an offline Steam account, you can download and play the game from the account, but you won’t have access to online features like multiplayer.

• Why use an offline account? These accounts are often sold at a lower price than purchasing the game directly, making them an affordable option for those who only want to play the game in single-player mode.

• Important to know: The account is usually shared among other costumes, and logging into the account while online might disrupt other. Therefore, it’s crucial to play the game only in offline mode to avoid any issues.

We provide digital game keys, accounts for various platforms, software licenses, VOD (Video on Demand) accounts, and digital gift cards.

Simply browse our catalog, select your product, and proceed to checkout. Once your payment is complete, you’ll receive an email with your product key.

All products are delivered digitally within minutes of purchase. Check your email for an order confirmation and activation key shortly after your payment is processed.

If you haven’t received your key within 24 hours, check your spam or junk folder. If it’s not there, please contact our support team for assistance.

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure digital payment options.

Yes, we use encrypted payment gateways to ensure your information remains private and secure.

Activation instructions are provided with your key. Generally, you’ll redeem the key on the platform associated with your product (e.g., Steam, Xbox, etc.).

Double-check the key and ensure you’re using the correct platform. If issues persist, contact our support team for help.