Frequently Asked Questions (FAQs)

Find quick answers to the most common questions about orders, game keys, accounts, delivery times, payments, and more on g2yo.com.

What is G2YO?

G2YO is an online platform offering digital game keys, software licenses, VOD accounts, and gift cards for all major platforms and devices worldwide.

How long does delivery take?

All products are delivered digitally within minutes of purchase. Check your email for an order confirmation and activation key shortly after your payment is processed.
In some cases delivery time can take unto 24 hours

What should I do if I haven't received my digital key or account?

If you haven’t received your key within 24 hours, check your spam or junk folder. If it’s not there, please contact our support team for assistance.

What should I do if my key doesn’t work?

Double-check the key and ensure you’re using the correct platform. If issues persist, contact our support team for help.

PAYMENT INFORMATION

Learn about the payment methods we accept, how transactions are processed, and what to do if you face any issues during checkout on g2yo.com.

Which payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure digital payment options.

Is my payment information secure?

Yes, we use encrypted payment gateways to ensure your information remains private and secure.